Anyvan Cancellation policy (Step by Step guide)

Anyvan is a European-based Company that deals with delivery, transport, and removal services from its community of transport partners. 

People tend to cancel their contracts most of the time, so it becomes reasonably necessary to draft an excellent cancellation and refund policy while keeping customer satisfaction in mind.

In this article, we will look at Anyvan’s cancellation and refund policy. After reading this article, you can decide whether you can claim a full refund or not.

What is the Anyvan Cancellation policy?

You can definitely claim a full refund if you are not interested in using Anyvan services. However, you should keep a few rules and regulations in mind while making your refund claim.

The easiest way to claim a full refund is to cancel Anyvan services minimum of 48 hours before the transport service due date. In this case, you need not pay any cancellation charges. 

Cancellation charges differ according to the situation. If you cancel your service just before 24 hours of transport service, you must pay cancellation fees. 

Let’s have a look at the cancellation charges of Anyvan transport services.

Cancellation Policy.

Cancellation Done by Customer,

Cancellation Duration	Cancellation fees
If you cancel Anyvan service more than 48 hours before the transport service due date	No cancellation Fees
If you cancel Anyvan service less than 48 hours before the transport service due date	Cancel fee will be 50% of total booking amount
If you cancel Anyvan service less than 24 hours before the transport service due date	Cancel fee will be 100% of total booking amount

If case you Postponed Anyvan services,

Postponed Duration	Postponed fees
Anyvan receives postponed requests less than 72 hours but less than 24 hours before the date of service are due to be provided.	25% charge of the price
Anyvan receives postponed requests less than 24 hours before the date of service are due to be provided.	50% charge of the price

What Is Anyvan Refund Policy?

Anyvan refund policy is quite clear when it comes to claiming your refund. Let’s have a look at it. 

Refund when Anyvan cancels your service

Cancellation Reason	Refund
Due to breach of terms in contract by Anyvan	No Refund
Anyvan failed to provide service as promised upon booking	Full Refund
Anyvan failed to accommodate services after booking	Full Refund

Refund when you cancel Anyvan services

Cancellation Duration	Refund
If you cancel Anyvan service more than 48 hours before the transport service due date	Full refund
If you cancel Anyvan service less than 48 hours before the transport service due date	50% Refund
If you cancel Anyvan service less than 24 hours before the transport service due date	No refund

So if you fall under any of the scenarios, you are entitled to a refund from Anyvan. 

Refund Eligibility.

Reason of Cancellation	Will you get Refund
You cancel Anyvan services more than 48 hours before due service	Full Refund
You cancel Anyvan services less than 48 hours before due service	50% refund
You cancel Anyvan services less than 24 hours before due service	No refund
You missed the due date of service	No refund
Anyvan failed to deliver its promise	Full refund
You breach the terms of contract	No refund

How to cancel Anyvan Service?

To cancel Anyvan services, you need to follow the below-mentioned steps,

1. You can go to the Anyvan website to cancel your order.
2. You can also write a mail to Anyvan to cancel your scheduled service. Their mail id is storage@anyvan.com.
3. If you want to call them, dial 020 3872 3050.

You can follow any method to cancel your Anyvan service.

Summary Table-

Company Name	Anyvan
Is cancellation possible?	Yes
In which case a full refund is possible	When Anyvan can’t keep up their promise, or you cancel before 48 hours of due service
Cancellation mode	Email and via phone
Cancellation charge	Up to 100% of amount cost in some cases