- The return postage cost will be on the buyer for any products returned.
- Arne CLO offers a full refund within 7 working days. They also offer exchanges.
- For hygiene purposes, any products being returned with traces of smoke, aftershave, makeup, or body odors will not be refunded.
Arne CLO was founded in 2018 by two brothers based in London. They were obsessed with creating and delivering the highest quality, comfortably fitted, minimalist pieces through an honest brand.
Over time, their brand grew as they carefully curates pieces they themselves wanted to wear. They have men’s clothing and shoes with designs that never seem to get old.
Due to its vast customer base, sometimes wrong products get delivered to customers and need to be returned. To deal with this issue, the company has created a return policy. Let’s have a look at it.
Table of Contents
What is Arne CLO’s Return Policy?
They ship worldwide with DHL Express, for the fastest & most reliable service. Their return policy is the same for both national and international returns. The return postage is at the buyer’s own cost and risk.
In case of a faulty product being delivered, the company requests the buyer to get in touch with their customer service team at the email – customercare@arneclo.com. You will also have to include the images of the damaged/faulty product in the email.
Once your product has been successfully returned, the return department will begin processing it. This includes inspecting the item for any damage/odors and then arranging for a refund, exchange, or replacement.
This entire process should take around 10 days, during which, a notification shall be sent when the return has been actioned.
Return Methodology
The return process is briefly explained below.
- Head to our returns portal (you’ll need your order number ready)
- Select what items you’d like to return and why.
- Select your chosen return method. You’ll be able to see your closest carrier on the map.
- Print your returns label and attach it to the outside of your parcel (there are alternative options other than print)
- Your parcel will then be ready to be taken to your chosen drop-off point!
Click the link below to start your return: https://arneclo.intelligentreturns.net
What Arne CLO’s Refund Policy?
Arne CLO’s refund policy is quite clear. There are a few points which you should know about their refund policy.
- The refunds are made within 10 days after receiving the product and inspecting it.
- If the customer wants an exchange for a different product, then too, they first inspect the product returned and then arrange for the dispatch of the new item.
Refund Eligibility
Reason for Refund | Will you get a Refund? |
Your products are faulty | Yes |
Products are of the wrong size | Yes |
Wrong products delivered | Yes |
If product hygienic seal is broken | No |
If you return your product after thirty days of receipt | Yes |
You May Read:- Bondara Returns Policy
Summary Table
Company Name | Arne CLO |
Is return possible? | Yes |
In which case a full refund is possible | For all reasons |
Return Mode | Any Personal Preference Return Postage |
Return charge | On the Buyer |
Is your delivery refundable? | Yes |
Himadri is a travel enthusiast who loves exploring different parts of the world. Over the course of five years, I have been to numerous places, experienced different means of transportation, and stayed at different properties. The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking.