Club L London Return Policy

Club L London is a United Kingdom-based company. Club L London is an online marketplace for high-quality women’s wear. The company was started in 2007 and now serves in multiple countries.

The company is known for its high-quality and statement clothes for women worldwide. Due to its high standard clothing design, Club L London is one of the best companies for fashion brands.

Due to its vast customer base, sometimes wrong products get delivered to customers and need to be returned. To deal with this issue, the company has created a return policy. Let’s have a look at it.

What is Club L London’s return policy?

Club L London delivers throughout the world. So its return policy is different for both of the cases. Generally, Club L London doesn’t charge anything for returning their product inside the UK.

If you want to return an unwanted or faulty product, you need to send it back within fourteen days of receipt in its original condition. It should be undamaged and unworn with all tags and security tape intact.

Club L London does not accept returns of any nakey products, face masks, or items purchased in their bundle sale offer. 

Make sure that the product you are sending back is not damaged or affected in any way.

Return Methodology

There are three methods to return your product to Club L London. Thes methods are as follows,

1. UK ASDA toyou Returns

No charge is collected when you return your product within the UK by following this return method.

Steps which you need to follow to return your product through the ASDA return method,

• Step 1: Make sure to return your parcel within 14 days of receipt. If you have got an ASDA toyou return label, kindly attach the label with your package. 

          If you don’t have the label, you can download it from here.

• Step 2– Now, take your parcel and QR code it to the ASDA toyou signpost kiosk or hand it over to any ASDA Location.

• Step 3: Rest all of the work done by the ASDA store. You have to keep your tracking receipt with you.

  2. UK Royal Mail Returns

No charge is collected when you return your product within the UK by following this return method.

Steps which you need to follow to return your product through the UK Royal Mail return method,

• Step 1: Make sure to return your parcel within 14 days of receipt. Tick the reason code while sending it back.

• Step 2: Make sure that all the items are in their original condition. In the case of hygienic products, Club L London won’t accept any return if their hygienic seal is removed. Things like a face mask, Nakey Nakey products, swimwear, and cosmetics come under this list.

• Step 3: Head to https://www.royalmail.com/track-my-return/create/3056 and fill the form. Attach the Royal Mail return label with your post and take it to the nearest post office.

3. International Returns

In this method, you need to pay for your product return. 

Steps which you need to follow to return your product through the International return method,

• Step 1: Make sure to return your parcel within 14 days of receipt. Tick the reason code while sending it back.

• Step 2: Just make sure that all the items are in their original condition. In the case of hygienic products, Club L London won’t accept any return if their hygienic seal is removed. Things like a face mask, Nakey Nakey products, swimwear, and cosmetics come under this list.

• Step 3– Post your parcel to “C/O CLUB L LONDON (RETURNS),UNIT 1 APOLLO PARK,UNIVERSITY WAY,CREWE,CW1 6HX,UNITED KINGDOM“

Include the packing slip and keep proof of postage with you.

What Club L London Refund Policy?

Club L London’s refund policy is quite clear. There are a few points which you should know about Club L London refund policy. 

1. If you have paid through Clearpay, the refund will take 24 hours to show on your statement.
2. In the case of Paypal, the refund can take between 24 to 48 hours.
3. If you have paid either by credit card or debit card, it can take up to 7 to 10 days.
4. The company will deduct the delivery charge and discount amount from the refund.
5. In some instances, you will get a full refund. In cases where your entire order was faulty or incorrect, you will get a full refund. 

Return method	Refund time
ASDA Return	10 Working days
Royal Mail Returns	10 Working days
International Returns	10 Working days

Refund Eligibility.

Reason for Refund	Will you get a Refund?
Your products are faulty	Yes
Products are of the wrong size	Yes
Wrong products delivered	Yes
If product hygienic seal is broken	No
If you return your product after fourteen days of receipt	No
If you return your product within 14 days of receipt	Yes

Summary Table

Company Name	Club L London
Is return possible	Yes
In which case a full refund is possible	In case your whole lot is faulty or wrong
Return Mode	ASDA, Royal Mail and International Return
Return charge	Vary according to situation
Is your delivery refundable	Yes, in some cases