Sixt Cancellation Policy

Sixt SE is a Germany-based company. The company deals with luxury car rental services and ride-sharing, ride-hailing, and subscription services.

As Sixt is a car rental business, it is pretty standard for them to deal with cancellations of their service by customers. So it has become reasonably necessary to have a customer-friendly cancellation and refund policy.

In this article, we will look at Sixt cancellation and refund policy. After reading this mini-guide, you will be able to know whether you are eligible for a full refund or not.

What is the Sixt Cancellation policy?

There are a few cases where you do not need to pay any cancellation fees when your cancel your reservation. In most cases, you must pay the cancellation fees to Sixt.

The cancellation fees of Sixt are dependent upon the simple rule, “How soon you cancel.” If you cancel your Sixt prepaid car reservation 24 hours before the journey, you need to pay lower fees.

Sixt has two forms of the payment system, i.e., Prepaid Payment and Flexi tariff. In Prepaid booking, you must pay the total price while booking your rental services. Prepaid booking price is less than pay on arrival price.

Full payment is not required in Flexi tariff until the rental commences, and amends can be made without any extra cost.

Cancellation Eligibility

Cancellation Fees are dependent upon different factors. Let’s have a look at them.

Prepaid Booking

Time Left to scheduled Reservation	Cancellation Fees
More than 24 hours	$100(Plus taxes)
Less than 24 hours	$200(Plus taxes)
In case you do not cancel your ride	Full Rental Amount

Pay-Later booking

In pay-later bookings, you do not need to pay any cancellation or amendment charges. However, you should know that rental prices of Pay later cars are more compared to Prepaid bookings.

What Is Sixt Refund Policy?

Sixt refund policy is quite clear when it comes to refund-related claims. Let’s have a look at them.

1. In the case of prepaid booking, you are required to pay cancellation fees, no matter what, in most cases. You will get your refund amount back after deducting the cancellation charges.
2. If you didn’t cancel your prepaid ride and your car rental time starts, then Sixt will charge the whole rent amount as a cancellation fee.
3. The only way to not pay any cancellation charge is the pay later method. However, this payment form is more costly than the Prepaid plan.
4. In most cases, Sixt will provide your refund within 24 hours if you pay by your credit and debit card. In the worst-case, it can take up to 10 days.
5. For corporate customers, alternate pricing rules can apply.

Refund Eligibility.

Reason of Cancellation	Will you get a Refund
You cancel your ride when the time left to schedule a ride is more than 24 hours.	Yes(Minus Cancellation fee)
You cancel your ride when the time left to schedule a ride is less than 24 hours.	Yes(Minus Cancellation fee)
When you didn’t cancel your prepaid ride	No

How to cancel Sixt Reservation?

To cancel your Sixt Ride, you need to follow the below-mentioned process:

1. Go to the Sixt website and click on log in.
2. Select the ride reservation that you want to cancel.
3. Click on the cancel button and confirm the cancellation.
4. Enter your reason for cancellation and click submit.
5. You will also get the option of rebooking after canceling your ride.
6. You can also cancel your booking by sending an email to the Sixt team at reservations-usa@sixt.com.

Summary Table

Company Name	Sixt
Is cancellation possible	Yes
In which case a full refund is possible	None(cancellation charge will always be applied)
Cancellation mode	Online
Cancellation charge	Upto $200
24 hours booking cancellation	Yes(with cancellation charge)