Tennis Point Returns

Tennis-Point is a German brand that specialises in selling tennis products to tennis fans. All its products are distributed across Europe. The company was launched in 2007 and became the biggest tennis sports retailer within a few months. 

Like other sports brand retailers, Tennis-Point has also devised a return policy for its customers. The return policy is created for the item holders of Tennis-Point who wish to inquire about the refund process after the cancellation of the product. 

This article is drafted given the customers who wish to gain adequate information about the return policy of Tennis-Point. It states how the refunds are initiated on cancelling a product. 

What is Tennis Point Return Policy?

The return policy of Tennis-Point states that customers are given 30 days within which they have to return their purchased item if they change their mind. The overall value of the remaining order balance must be above 69.95 dollars to qualify for a free return.

The product must have a return label attached to it, and else no return will be accepted. If you do not have a printer to print the label, you can request a label by mailing it to Service@tennis-point.com.

Time available to return the product.	Is return accepted?
Within 30 days from purchase.	Yes.
After 30 days.	No.

Free return is available only in the continental United States. The refund is directly reimbursed to your account. Alternatively, Tennis-Point credits the amount to the customer account for the next purchase. 

The item must be in brand new condition with all the tags attached. Once the return is processed, the customer will receive a confirmation through email. 

Refund Eligibility:

Product’s Category.	Return eligibility.
Racquet Return.	Racquets must be in brand new condition.
Shoe Return.	Must be returned in the original manufacturer box.
Court Equipment.	Court equipment is subjected to a 20% restocking fee.
Apparel Return.	Must be returned in brand new condition with all tags attached.

The refund process will begin soon once the Tennis-Point brand accepts the return. The company takes 2-3 weeks for crediting the refunded amount to your account, and customers must have the receipt until Tennis-Point receives the returned parcel. 

How to return Tennis Point product?

For returning a product purchased from Tennis-Point, customers must follow the steps mentioned below.

• Visit the webpage of Tennis Point.
• Log in with your email id and password.
• Go to your order history and click on order you wish to refund.
• Follow the steps mentioned to return the product successfully.

For offline return.

• Fill up the necessary documents.
• Visit the local courier service and return the product.
• Keep the receipt of return until Tennis-Point receives the product.

Shipping charges are on account of the customer. Free returns are valid for customers living in the continental United States. 

Summary Table

Name of the company.	Tennis-Point.
Is return feasible?	Yes.
Mode of return.	Online and Offline.
Time available for returning the product.	30 days from purchase.
Time taken by Tennis-Point to credit the refund.	2-3 weeks.
Any shipping charges required?	For customers living outside continental United States.