Vivo Barefoot Returns

Vivobarefoot is a minimalist running shoe brand. It aims to offer optimum posture and biomechanics associated with barefoot walking and barefoot running. The most prominent shoe of the company is Evo running shoe.

Like all other shoe brands, Vivobarefoot has also tossed a return policy for its customers. The return and refund policy is made for customers who wish to know more about the refund policy after the cancellation of the product. 

The article has been written to provide adequate information about the return policy of Vivobarefoot and how the refund process operates after the cancellation of the product. 

What is Vivobarefoot refund policy?

Vivobarefoot is a famous shoe brand that allows its customers to return the purchased products within 100 days from purchase. Try to keep the product in unworn and packed condition before returning it to Vivobarefoot. 

Time available to return the product.	Return accepted or not.
100 days from purchase.	Yes.
After 100 days.	No.

Free return policy is only limited to the United States, the United Kingdom, and other European countries. Free returns for worldwide countries are not available yet, and items bought offline can be returned to the stores from where they were purchased. 

While requesting a refund from Vivobarefoot, keep a copy of the receipt unless and until Vivobarefoot receives the order. 

Refund Eligibility

If you feel that the product is not suitable for you or want another size or colour, customers can request a return from their order page. Returns can be accepted both in online and offline mode. 

From Germany:

If the value of the product is above 40 euros, the return is entirely free. If the product value is below 40 euros, shipping charges will go on account of the customer. Parcels sent by freight are not accepted. 

The DHL return label received at the purchase must be stuck on the parcel before returning it. Parcel without DHL return label will not be accepted. You can hand over your parcel to any DHL service point in Germany.

From Outside Germany:

Returns from outside Germany are not free, and the shipping costs are charged on the customer’s account. Vivobarefoot will cover the return cost only in the following cases: The product is faulty.

Once the parcel is packed, place a return on the mentioned address:

EOD European Online Distribution GmBH
Botzinger Strabe
79111 Freiburg
Germany

For UK customers

If you are a resident of the United Kingdom, you must return the product to the following address:

Boot Repair Company.
Charles Birch Ltd,
4 brown Lane West,
Leeds,
LS12 6BH

For non-UK customers

If you are living outside the UK, you must return the product to the NL warehouse at the mentioned address:

DSV Solutions Nederland B.V.,
Transportweg 7,
7041 KK’ s-Heerenberg, 
The Netherlands

How to return a Vivo Barefoot product?

For returning products purchased from Vivo Barefoot, you must follow the mentioned steps:

• Visit the official website of the company.
• Login by entering your email id and order number.
• Select if you wish to cancel your order.
• Follow the steps mentioned further to cancel your order.

All the returned orders are processed within 14 days after cancellation. 

Summary Table

Name of the company.	Vivo Barefoot.
Is return allowed?	Yes.
Mode of return	Online.Offline at stores.
Days allowed for return?	100 days.
Return processing time	14 days.
Are shipping charges required?	Yes, for residents living outside Germany.